Shipping Policy

Tracking Number and Shipping Partners Details

You will be emailed a tracking number when your order is shipped.

Shipping Department

For inquiries on orders regarding shipping please email [email protected] or call.

Shipping Time

Most art supply orders will ship within 2 business days of receipt. Most board orders need to be cut upon order, This takes 3-4 days prior to shipping. Shipping then takes 2-4 days depending on the location.

Large board orders that do not need cutting usually will ship with in 2 days.
If you need your order by a certain date please let us know in your order comments, by email, or by phone and we will do our best to expedite your order (this may result in higher shipping charges).

Orders may ship various courier companies like Maruti courier, Fed Ex, or USPS depending on location and items ordered. When possible please inspect packages upon delivery.
Damages or errors in shipment need to be reported within 24hrs of receipt.

International Shipping Policy

Some items cannot ship outside of the US. This includes any hazardous or flammable materials. Notification will be given if this applies.

International orders are shipped by the Indian Postal Service.

Shipping charges will be calculated on request and an email will be sent for your approval within 2-3 business days. Orders will not ship without your approval. A phone number is required for delivery.

**The recipient is responsible for all taxes, duties, and brokerage fees. These cannot be estimated prior to shipping. We are unable to remove pricing from documents, as the correct value must be provided.

***We do not mark packages as gifts or samples; all prices will be shown for custom clearance.

Shipping 

To return your product, you should mail your product to:

Zennergy
45/46 B, Aashit Apartments,
Juhu Koliwada, Santacruz (W).
Mumbai 400049.
Maharashtra. India.
[email protected]